Riley Chen — Product Design

Healthcare Mobile

Healthcare Mobile project preview
Early wireframes and user flows

Background

Process

Research

Conducted usage analytics triangulation, resulting in validated insights and team alignment.

Design & Iteration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Impact

$2.3M in incremental ARR. Since shipping, we've measured 35% reduction in support volume.

Healthcare Mobile

Shipping quality design requires collaboration and iteration. I've learned how . The implications matter for teams and organizations.

Key Takeaway

Whether you're designing your product, this principle matters.

Account